Hotel Management Consultation - Optimize Guest Experience in DRCongo

Jenny - Luxury Hospitality & Guest Service Expert - French/ English/ Italian

Trained in Belgium and Italy, Jenny has over 20 years of experience within the hospitality industry in the Congo. Luxury and service excellence are part of her daily accomplishments with her team. She  works with owners and managers to maximize service quality, guest experience and profitability. She will provide you ideas to enable you to stand out from the competition and achieve your goals through new business opportunities related to customer service. 

Get advices on:

-Digital guest experience
-Monitoring of customer requests and complaints
-Management of VOG (voice of the guest)
-Securing and protecting customer data
-Educate and advise potential customers
-Promote customer satisfaction
-Customer loyalty & Optimisation
-VIP, Authorities & Delegation

You will get factual information not widely available on the internet - 100% satisfaction guaranteed!

Africa Tourism Consultant shall contact you within 2 business days of you purchase to  set up an appointment with your consultant.  

Package includes 

• 60 minute consultation
• Document with references
• Connection with relevant individuals and institutions
• Business guidance
• Answers to your specific questions during the session 

Additional Services 

• Sales Representation
• Marketing
• Content Strategy
• Reception & Front of the House management
• Recruitment and Training

For additional services please contact us to discuss your project and get a quotation from our team of experts.