Jenny - Luxury Hospitality & Guest Service Expert - French/ English/ Italian
Trained in Belgium and Italy, Jenny has over 20 years of experience within the hospitality industry in the Congo. Luxury and service excellence are part of her daily accomplishments with her team. She works with owners and managers to maximize service quality, guest experience and profitability. She will provide you ideas to enable you to stand out from the competition and achieve your goals through new business opportunities related to customer service.
Get advices on:
-Monitoring of customer requests and complaints
-Management of VOG (voice of the guest)
-Inform customers about new products and services
-Securing and protecting customer data
-Educate and advise potential customers
-Promote customer satisfaction
You will get factual information not widely available on the internet - 100% satisfaction guaranteed!
Africa Tourism Consultant shall contact you within 2 business days of you purchase to set up an appointment with your consultant.
- 60 minute consultation
- Document with references
- Connection with relevant individuals and institutions
- Business guidance
- Answers to your specific questions during the session
- Sales Representation
- Content Strategy
- Reception & Front of the House management
- Recruitment and Training
For additional services please contact us to discuss your project and get a quotation from our team of experts.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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